Home Hero Department — Care for Where Life HappensReturn to Home Hero Dept.

Home Hero Customer Care

Schedule. Message. Stay connected.

Choose the option that best fits your needs. New customers can request a complimentary pool assessment, while current customers can use the secure Skimmer portal to contact our team and manage their service.

01

New Customers

Schedule an Assessment

Tell us about your pool and outdoor living space. We’ll personally follow up to arrange a convenient complimentary assessment.

Begin Your Assessment

02

Current Customers

Message Your Home Hero

Open your secure Skimmer customer portal to message our team, review service information, and stay connected with your pool-care professionals.

Open Skimmer PortalSecure portal opens in a new window.

Need help accessing your account?

Call or Text (704) 351-8928Email Us